FAQ-CrdsLabs

FAQs - Cards & Labels
Q:
What do I need to give you when placing an order?
A:
1. PHOTOS:
Email your photos as an attachment - or - Send photos by postal service. I can work from one or more photos or I can take people from a number of different photos and put them together in one piece. The photos will be returned to you with the final product.

Please also include details of correct eye and hair color; some fair people look dark in a photo, depending on lighting.   2. YOUR ADDRESS:
I need to have your full postal address for return delivery, and your email address so I can send you a proof before the final output. If you don’t have an email address, we can communicate via the telephone or US postal service. It just takes longer that way.  3. A COMPLETION DATE: The date you wish the painting to be delivered, perhaps it is to be a gift for a certain date? You should try to order at least a month in advance for cards & labels, and 6 weeks for portraits and caricatures.  4. PAYMENT: I require a 50% (non-refundable) deposit before I start your job. You can preview your artwork when finished, and I will wait for your approval before the final payment & output. 
You can pay by check, money order or pay on-line using the ultra secure PayPal. There is a 3% extra charge if paying by PayPal. 
Q:
Do you require that the subject sits for you in order for you to paint a portrait?
A:
I actually prefer to work from photographs. The client provides the picture from which they’d like me to work, and ideally a few more that help me to capture the subject’s personality. You can email the photos to me or send them via snail-mail. I promise to take good care and return them.
Q:
Can I get extra prints or cards if I want?
A:
Yes you can! Please see the Price List for the cost of additional prints, cards or the price to add a mat board.
Q:
Do I have to choose from one of the styles of cards shown in the portfolio? Will you do caricatures of my family?
A:
If you provide photos of who you want on the card, I will make cartoons of them and put them on these existing samples. If you would rather have a totally different theme to your card, I can design a new card with your cartoons or caricatures. It costs a little less to go with one of the existing designs, but I’m happy to create whatever you are looking for (within the confines of social decorum, of course). ;-)
Q:
Do you provide the output for the labels and cards?
A:
Yes. Please see the Price List for the number of cards and labels you will get with your order, and to see how much extra you can get for just a little bit more. In addition to the output, I will give you your digital file. That way in the future, you can choose to output prints yourself or have me output them again for a small fee.
Q:
Are the illustrations really drawn, or are they just photographs that have been altered with some special filter or program on computer?
A:
I usually look at photos when doing an illustration or caricature, but they are created totally by hand... on my computer. Many of you have used drawing programs before. I use a very cool software program that allows me to paint and draw on my computer. Each stroke of my pen is like the stroke of a brush.

•

For more information
Please feel free to email me with any and all questions.

Robin@WorldJukebox.com

HOME • PORTFOLIO • ELEMENTARY ILLUSTRATIONS • TWEEN ILLUSTRATIONS • BOOKS • ABOUT • DIGITAL PORTRAITS • CARICATURES • CUSTOM GREETING CARDS • BUSINESS CARDS • RETURN ADDRESS LABELS STORE • FAQs • PRICE LIST • PAYMENT & SHIPPING • CONTACT • LINKS • © Copyright 2007 Robin H. Farren